MonetiA Privacy Policy

Last updated: June 9, 2025

1. Introduction

MonetiA ("we", "our" or "company") is committed to protecting the privacy and personal data of users ("you", "your" or "user") who access our website and use our Billing as a Service solutions for the financial and insurance sectors.

This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website and services. By accessing or using MonetiA, you agree to the practices described in this policy.

We recommend that you carefully read this document to understand our procedures regarding your personal data and how we will handle them.

2. Definitions

For better understanding of this Privacy Policy, please consider the following definitions:

3. Data Collection

3.1 Data you provide directly to us

We collect personal data that you voluntarily provide to us when:

This data may include:

3.2 Data collected automatically

When you access our website, we may automatically collect:

3.3 Third-party data

In some cases, we may receive data about you from external sources, such as:

4. Legal Basis for Processing

We process your personal data based on the following legal grounds provided in the General Data Protection Law (LGPD):

5. Use of Data

5.1 Service Provision

5.2 Improvement and Development

5.3 Marketing and Communication

5.4 Security and Compliance

6. Data Sharing

6.1 Service Providers

We share data with companies that assist us in operating our business and providing services, such as:

6.2 Business Partners

We may share data with strategic partners who offer services complementary to ours, always respecting your privacy and security.

6.3 Government Authorities

We may disclose your data when required by applicable law, regulation, legal process, or governmental request.

6.4 Corporate Transactions

In the event of reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any part of our business, assets, or shares, your data may be transferred as part of that transaction.

All third parties with whom we share your data are required to maintain the confidentiality and security of your information and use it only for the specific purposes for which it was shared.

7. Cookies and Similar Technologies

7.1 What are cookies

Cookies are small text files that are stored on your device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

7.2 Types of cookies we use

7.3 How to manage cookies

You can control and manage cookies in various ways. Most browsers allow you to manage your cookie preferences, refuse or delete cookies. The procedures for doing this vary from browser to browser. Please refer to your browser's instructions for information on how to manage your cookie settings.

8. Rights of the Data Subject

According to the LGPD, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us through the channels indicated in the "Data Protection Officer (DPO) Contact" section of this policy.

9. Data Security

MonetiA implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction. These measures include:

Although we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

9.1 Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes of processing, and whether we can achieve those purposes through other means.

9.2 Incident Procedures

In case of a security incident that may result in relevant risk or damage to data subjects, we will notify those affected and the National Data Protection Authority (ANPD), as required by the LGPD.

10. International Data Transfer

MonetiA may transfer your personal data to countries outside Brazil that offer an adequate level of data protection or through the adoption of appropriate guarantees and safeguards, such as standard contractual clauses, binding corporate rules, or other legally accepted mechanisms.

When we perform international data transfers, we implement measures to ensure that your data receives an adequate level of protection, as required by the LGPD.

11. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons.

When we make significant changes, we will post the updated policy on our website and update the "Last updated" date at the top of this document. We recommend that you review this policy periodically to stay informed about how we are protecting your information.

12. Data Protection Officer (DPO) Contact

If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):

Phone: (71) 99335-1912
Address: CENA - Centro Empresarial Nova America - 4th floor - room 410, Rio de Janeiro - RJ

We are committed to responding to your request within a reasonable timeframe, not exceeding 15 (fifteen) days, except in cases of high complexity or high volume of requests.

13. Final Provisions

This Privacy Policy constitutes an integral part of our Terms of Use and should be interpreted in conjunction with that document.

If any provision of this Privacy Policy is deemed illegal or unenforceable, the remaining provisions will remain in full force and effect.

The non-application of any condition of this Privacy Policy will not be considered a waiver of rights.

MonetiA - The intelligence your billing deserves