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MonetiA Terms of Use

Last updated: June 9, 2025

1. Introduction

Welcome to MonetiA! These Terms of Use ("Terms") govern the access and use of the website and services offered by MonetiA ("we", "our", "company"), a Billing as a Service platform developed specifically for the financial and insurance sectors.

By accessing or using our website and services, you ("user", "you", "your") agree to these Terms and our Privacy Policy, which is incorporated into this document by reference. If you do not agree with any part of these Terms, we request that you do not use our services.

We recommend that you carefully read this document to understand your rights and obligations when using our platform.

2. Definitions

For better understanding of these Terms, please consider the following definitions:

  • Platform: refers to the website, applications, APIs, and services offered by MonetiA.
  • Services: set of features, tools, and resources offered by MonetiA for billing management in the financial and insurance sectors.
  • User: natural person or representative of a legal entity who accesses or uses the Platform.
  • Account: electronic registration that allows User access to the Platform.
  • Content: texts, images, videos, audio, graphics, codes, software, and any other materials made available on the Platform.
  • Data: information entered or generated by the User during the use of the Services.

3. Registration and Account

3.1 Registration Requirements

To fully use our Services, you must create an account by providing accurate and complete information. To register, you must:

  • Have legal capacity to contract
  • Be an authorized representative of the company, in the case of a legal entity
  • Provide true, accurate, current, and complete information
  • Accept these Terms and our Privacy Policy

3.2 Credential Responsibility

You are entirely responsible for:

  • Maintaining the confidentiality of your access credentials (login and password)
  • All activities carried out with your credentials
  • Immediately notifying MonetiA about any unauthorized use of your account

3.3 Information Accuracy

You declare and guarantee that all information provided during registration and use of the Platform is true, accurate, and complete, and you commit to keeping it updated. MonetiA reserves the right to verify the accuracy of the information and request additional data or supporting documents when necessary.

4. Description of Services

4.1 Services Offered

MonetiA offers a Billing as a Service platform that allows:

  • Configuration of pricing models for financial and insurance products
  • Management of portfolio structures and customer hierarchies
  • Processing of billing events and fee calculations
  • Issuance and management of invoices
  • Analytical reports and dashboards
  • Integration with existing systems
  • Portal for end customers

4.2 Usage Limitations

The Services are provided as available and may be subject to limitations, delays, and other problems inherent to the use of the internet and electronic communications. MonetiA does not guarantee that the Services will be available uninterruptedly, without delays, failures, or errors.

4.3 Availability

MonetiA will make commercially reasonable efforts to keep the Platform available 24 hours a day, 7 days a week, except during scheduled maintenance periods, which will be notified in advance whenever possible.

4.4 Modifications to Services

MonetiA reserves the right to modify, suspend, or discontinue, temporarily or permanently, any part of the Services, with or without prior notice. You agree that MonetiA will not be liable to you or third parties for any modification, suspension, or discontinuation of the Services.

5. User Obligations

5.1 Proper Use of the Platform

When using our Platform, you agree to:

  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Use the Services only for legitimate purposes and in accordance with these Terms
  • Not interfere or attempt to interfere with the proper functioning of the Platform
  • Not perform reverse engineering, decompilation, or disassembly of any part of the Platform

5.2 Specific Prohibitions

It is expressly prohibited to:

  • Use the Platform for illegal, fraudulent, or unauthorized activities
  • Transmit viruses, malware, or other malicious code
  • Attempt to access restricted areas of the Platform
  • Use robots, spiders, scrapers, or other automated tools without prior authorization
  • Violate or attempt to violate Platform security measures
  • Use the Platform to collect information from other users
  • Use the Platform in a way that could damage, overload, or compromise its integrity

5.3 Responsibilities

You are responsible for:

  • All Data entered into the Platform
  • Ensuring that you have all necessary rights to the Data
  • Maintaining adequate backups of your Data
  • Complying with all tax, fiscal, and regulatory obligations related to the use of the Services

6. Intellectual Property

6.1 MonetiA Rights

The Platform, including all Content, design, text, graphics, interfaces, codes, software, and the selection and arrangement of these elements, is the exclusive property of MonetiA or its licensors and is protected by copyright laws, trademarks, and other intellectual property laws.

6.2 Limited License

MonetiA grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for your internal business purposes, subject to these Terms.

6.3 Restrictions

Except as expressly permitted in these Terms, you may not:

  • Copy, modify, adapt, translate, or create derivative works from the Platform
  • Distribute, license, sell, transfer, publicly display, publicly perform, reproduce, transmit, or exploit the Platform
  • Remove, hide, or alter copyright notices, trademarks, or other proprietary notices
  • Use MonetiA's brand, logo, or other visual identity elements without prior written authorization

6.4 Feedback

If you provide suggestions, recommendations, or feedback about the Platform ("Feedback"), MonetiA will have the right to use that Feedback without restrictions and without obligation of compensation.

7. Third-Party Content

7.1 External Links

The Platform may contain links to third-party websites, applications, or resources. These links are provided only for your convenience and do not signify endorsement, sponsorship, or affiliation of MonetiA with these third parties.

7.2 Responsibility

MonetiA is not responsible for the content, products, services, or privacy practices of third-party websites or resources. We recommend that you read the applicable terms and policies before using any third-party website or service.

8. Limitation of Liability

8.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. MONETIA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Limitation of Liability

UNDER NO CIRCUMSTANCES WILL MONETIA, ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, REPUTATION, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS OR USE, OR INABILITY TO ACCESS OR USE THE PLATFORM
  • ANY CONDUCT OR CONTENT OF THIRD PARTIES ON THE PLATFORM
  • ANY CONTENT OBTAINED FROM THE PLATFORM
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

8.3 Value Limitation

IN ANY CASE, MONETIA'S TOTAL LIABILITY WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO MONETIA IN THE LAST 12 (TWELVE) MONTHS OR R$ 1,000.00 (ONE THOUSAND REAIS), WHICHEVER IS GREATER.

8.4 Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Thus, some of the limitations above may not apply to you.

9. Term and Termination

9.1 Term

These Terms will remain in effect while you use the Platform or until they are terminated by you or MonetiA.

9.2 Termination by User

You may terminate your account at any time by discontinuing the use of the Platform and notifying MonetiA.

9.3 Termination by MonetiA

MonetiA may, at its sole discretion, suspend or terminate your access to the Platform, at any time and for any reason, including, but not limited to:

  • Violation of these Terms
  • Misuse of the Platform
  • Suspicion of fraudulent or illegal activities
  • Non-payment of amounts due
  • Requests from legal authorities

9.4 Effects of Termination

After termination:

  • Your right to access and use the Platform will cease immediately
  • MonetiA may delete or retain your Data in accordance with its Privacy Policy and legal obligations
  • The provisions of these Terms that, by their nature, should survive termination, will remain in effect

10. Modifications to Terms

10.1 Updates

MonetiA reserves the right to modify these Terms at any time, at its sole discretion. Changes will take effect immediately after the updated Terms are posted on the Platform.

10.2 Notification

MonetiA will make reasonable efforts to notify users about significant changes to these Terms, through notification on the Platform, email, or other means.

10.3 Continued Acceptance

Your continued use of the Platform after the posting of modified Terms constitutes acceptance of those modifications. If you do not agree with the modified Terms, you must stop using the Platform.

11. General Provisions

11.1 Applicable Law

These Terms will be governed and interpreted in accordance with the laws of the Federative Republic of Brazil, regardless of conflicts with legal principles.

11.2 Jurisdiction

The jurisdiction of the City of Rio de Janeiro, State of Rio de Janeiro, is elected to resolve any doubts or controversies arising from these Terms, with express waiver of any other, however privileged it may be.

11.3 Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

11.4 Assignment

You may not assign or transfer these Terms, or any rights and licenses granted under these Terms, without MonetiA's prior written consent. MonetiA may assign these Terms without restrictions.

11.5 Waiver

MonetiA's failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

11.6 Entire Agreement

These Terms, together with the Privacy Policy and any applicable additional terms, constitute the entire agreement between you and MonetiA regarding the use of the Platform and supersede any prior agreements between you and MonetiA.

12. Contact

If you have questions, concerns, or suggestions related to these Terms or the Platform, please contact us:

Phone: (71) 99335-1912
Address: CENA - Centro Empresarial Nova America - 4th floor - room 410, Rio de Janeiro - RJ

MonetiA - The intelligence your billing deserves

MonetiA

The Billing as a Service solution specifically developed for the financial and insurance markets.

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4th floor - room 410
Rio de Janeiro - RJ

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